Who Are We?
Storservice specializes in comprehensive service and warranty support for NAS servers from leading manufacturers like QNAP and Synology. Our extensive range of services ensures we meet all client needs for server maintenance and repair.
Additionally, we operate a specialized Call Center for German customers. Our technical team provides phone support for troubleshooting and usage guidance for one of the leading server manufacturers.
Our Mission
Our mission is to deliver top-tier service solutions that address immediate technical challenges and proactively prevent future failures. We understand the critical importance of reliable IT infrastructure for business success and aim to offer tailored solutions to meet every client’s unique requirement.
Why Choose Us?
- Certification and Authorization - Storservice is an authorized service center for QNAP and Synology products. Our ISO 9001 certification guarantees the highest standards of quality in service delivery
- Expertise - Our team comprises highly skilled professionals with extensive experience, ensuring effective and efficient solutions.
- Flexibility - We prioritize flexible, client-focused approaches to provide solutions perfectly aligned with your specific needs.
Warranty and post-warranty services delivered
Completed technical training sessions
%
Customer satisfaction rate
Commitment to Quality: ISO 9001 Certification
At Storservice, we are dedicated to delivering top-quality services to our clients. This commitment has been formally recognized through the ISO 9001 certification, a prestigious international standard for quality management systems, specifically in the IT device servicing.
What ISO 9001 Means for Our Clients
- Continuous Improvement: ISO 9001 demands constant evaluation and enhancement of processes to ensure superior service quality.
- Customer Satisfaction: It guarantees that our procedures are centered around meeting and exceeding customer expectations.
- Reliability: The certification ensures that our services are consistent, dependable, and meet international standards.
By choosing Storservice, you’re opting for a trusted partner whose operational excellence is validated by one of the most respected certifications in the industry. This not only highlights our dedication to quality but also reinforces our commitment to safe, effective, and tailored solutions for every client.
Our Promise
The ISO 9001 certification is both a milestone and a motivation for us to continue raising the bar in customer satisfaction and operational standards. It’s a reflection of our promise to prioritize the needs of our clients and deliver services that they can rely on.
Customer Feedback on Storservice’s QNAP and Synology Services
Jacek
“The team at Storservice optimized my business QNAP for security.”
Paweł
“Thanks to the replacement equipment rental, we avoided a company-wide paralysis.”
Tomasz
“I recommend the company’s post-warranty services. They repaired my old QNAP server. Thank you!”
Adam
“I highly recommend Storservice. They efficiently helped me configure the Surveillance Station system on my Synology server.”
Dominik
dfediw@storservice.com
Mariusz
momernik@storservice.com
Adrian
azacharewicz@storservice.com
Piotrek
piotrkotas@storservice.com
Tomek
twojcik@storservice.com
Radek
rmajchrzak@storservice.com
Our Team
FAQ
Frequently Asked Questions
03
Does Storservice offer service packages?
Yes, Storservice provides a variety of service packages. Contact us to learn more about our services and available packages.
04
Does Storservice provide technical support?
Yes, we offer technical support for NAS servers and Synology devices. Reach out to us for assistance with resolving issues.
02
How do I report a server issue?
To report an issue, fill out our service form available on our website. Our specialists will handle the repair of your server.
01
What services does Storservice offer?
We provide audits, configuration, migration between QNAP servers, temporary replacement equipment, and repair services for NAS servers and Synology devices.
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